Category Archives: Dining
Follow up to Starbucks Ice’d Tea Rant
I just wanted to follow up on Starbucks response to my previous post (which I sent to their customer care(?) support center). I hope it isn’t too confusing. It is the back and forth I got from them starting with the oldest at the top.
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Hello Peri,
Thank you for contacting Starbucks Coffee Company.
Starbucks Fail
Here is a letter I wrote to Starbucks regarding their recent change to their black iced tea blend.
Dear Starbucks,
First, I just want to say how disappointed I am in the fact that starbucks felt the need to change their black iced tea to a much weaker blend, which means I paid $2.45 (venti) for ice water with brown color. Whoever did your market research for you obviously found a bad focus group who probably likes their iced tea from a dispenser premixed and if they had their druthers would drink it with lots of sugar.
